At the Evolve 2021 Virtual Summit, we dove into the TSOLife rollout in the 63 Benchmark communities with Barbara Solomon, Vice President of Revenue Operations, and what her overall take has been on the program. Here are the top four takeaways.
Let’s take a look at some of the key problems and challenges we discussed about improving the resident experience with top industry thought leaders Sara Kyle, Kelly Stranburg, Barbara Solomon and Aras Erekul.
Meaningful impacts like making new residents feel at home the moment they move into your community. There are a lot of different ways to apply gathered information to your communities, but the best way to instantly connect newer residents to existing ones is by using our resident matching feature.
Like we mentioned before, just because technology can consolidate information in one easy place, doesn’t mean staﬀ will access that data or use it eﬀectively. It needs to be implemented into their workﬂow so that it doesn’t add time and frustration to their already-hectic jobs.
There are many value-added solutions being introduced to senior living, so it’s easy to get caught up in the excitement of what is possible with technology. What’s important to note is that many of these technology solutions’ core values provide insights and analytics based on logged data.
Resident profiles are the starting point for offering living experiences on the individualized level, but filling them out and using them seems like they’re treated as more of a joke than as a way to get to know residents. In this post, we’ll be taking a look at why resident profiles got started in the first place, how they’ve evolved, and how we can make them useful again.
For the past year and a half, TSOLife has been on a mission to change the senior living industry and provide real value to our partners: from preserving legacies of loved ones and creating beautiful life stories as keepsakes, to now housing the first Resident Insight Platform of its kind: Minerva.
Technology adoption and senior living may not be completely synonymous at the moment, but we’re facing a shift in assisted living communities that might call for more tech with the ultimate goal of improving quality of life.