Personalization is key to creating a positive and engaging experience for seniors living in a community. When residents feel like their needs and preferences are being considered, they are more likely to feel connected and satisfied with their living situation and, as an added benefit, stay with their communities longer. Here are five ways thatContinue reading “5 Ways to Personalize your Resident Experience”
Category Archives: resident experience
Evolve 2021 Session Recap: ‘Something in Common’ Partnership with Benchmark Senior Living
At the Evolve 2021 Virtual Summit, we dove into the TSOLife rollout in the 63 Benchmark communities with Barbara Solomon, Vice President of Revenue Operations, and what her overall take has been on the program. Here are the top four takeaways.
The Biggest Takeaways from the ‘Improving the Resident Experience’ panel at SLTS
Let’s take a look at some of the key problems and challenges we discussed about improving the resident experience with top industry thought leaders Sara Kyle, Kelly Stranburg, Barbara Solomon and Aras Erekul.