We’ve seen how data can be used to connect residents in your communities, but with that same information, sales and marketing teams can secure more move-ins, and more importantly, secure more move-ins of residents who are likely to thrive in their new home. We’ll be taking a look at how resident data can influence sales tactics and strategies as well as helping to locate, entice, and secure more prospects for your sales team.
Watch a short video to see how Minerva can improve your sales process:
So far, we’ve touched on topics before and during new resident move-ins like modernizing resident profiles and using technology to capture personal data points. How can we apply these data points to have a positive impact on residents and staff? Meaningful impacts like making new residents feel at home the moment they move into your community. There are a lot of different ways to apply gathered information to your communities, but the best way to instantly connect newer residents to existing ones is by using our resident matching feature.
Keeping in mind data-entry and technology implementation best practices, let’s talk about how a working platform can provide us value. Like we mentioned before, just because technology can consolidate information in one easy place, doesn’t mean staﬀ will access that data or use it eﬀectively. It needs to be implemented into their workﬂow so that it doesn’t add time and frustration to their already-hectic jobs.
Technology in senior living has been on an incline for the past decade. Almost weekly, it seems like a new tech solution is introduced to the industry. While new innovative ideas with hyped-up value seem exciting and very promising, operators need to take a hard look at their practicality and whether or not these systems will be operationally viable at the community-level.
Resident profiles can be a powerful tool to get to know your residents and provide better unique experiences and touchpoints for them, but the reality is, initial profiling upon move in is often inadequate. This is because resident profiles remain as handwritten forms that are susceptible to messy handwriting, outdated information, or worse, just not containing the info you need altogether.
For the past year and a half, TSOLife has been on a mission to change the senior living industry and provide real value to our partners: from preserving legacies of loved ones and creating beautiful life stories as keepsakes, to now housing the first Resident Insight Platform of its kind: Minerva.
To continue the month-long conversation for World Alzheimer’s Month, we’ve been taking a look at various topics surrounding Alzheimer’s and Dementia. This week, we’ll be diving into different methods anyone can use to help improve memory recall in people with Dementia.
Recording and preserving the life stories, lessons, and memories of our loved ones is what got us started. Safeguarding your family’s legacy is important, but especially so if your loved one’s have started showing signs of dementia. September marks the 8th Annual World Alzheimer’s Month and to help raise awareness, this post will be centered around tips for interviewing someone with Dementia. Whether you’re a family member recording a relative’s stories or a caregiver working with residents, use some of these tips to help facilitate your interviews.
Establishing routines in your community can have substantial impacts on both staff and residents. In this post, we’ll be looking at consistent assignment, when staff members routinely care for the same residents (in 80% of their shifts), and how this can create lasting benefits in your community. Consistent assignment can have profound impacts on staff retention, resident engagement and satisfaction, referrals, overhead reduction, and more. Let’s take a look.
Right at Home® of Central Ohio and TSOLife partner to emphasize the importance of life stories in personalized home care.
COLUMBUS, OH (July 29, 2019) – Right at Home® of Central Ohio, a leading in-home care company, today announced is partnering with TSOLife, INC (TSOLife), the legacy preservation company dedicated to preserving the life stories of residents in senior living.